
We all understand that circumstances can change. Health issues, financial strain, relocation, or simply not being able to use your week anymore — whatever the reason, you deserve a respectful way forward.
In some cases, the Association may be able to accept the return of your interval if your continued ownership is a hardship. Certain fees and conditions apply to make sure accounts are settled fairly, but the goal is simple: give you a clean break while protecting the community.
If you’d like to pursue this option, you can use the form on this page to get started. We will provide you with the information and guidance you need to submit your deed back proposal for consideration.
Please take time to read and understand the FAQs on this page before you submit the form. You will avoid confusion and frustration, and you'll save your time and ours.
FAQs - Hardship Deed Backs
Yes — if you qualify. The Association offers a structured way for you to “deed back” your interval to the Association if if your continued ownership is a hardship. Once the process is complete, you’re no longer responsible for fees or obligations tied to the week.
You must:
• Hold clear, marketable title to your interval
• Be current on all your financial obligations to the Association, including this year’s maintenance fees (or be willing to bring them current as part of the process)
• Be willing to pay a Transition Fee designed to protect the long-term health of the Association
• Show that your continued ownership is a hardship.
The Transition Fee is roughly equal to one year’s maintenance assessment on your unit, plus the current cost of processing - including document and deed preparation, administrative time, and recording. The exact amount depends on your unit type and the current year’s assessment. We’ll give you the exact total before you decide to move forward.
If you’d like to pursue this option, you can use the form on this page to get started. We will provide you with the information and guidance you need to submit your deed back proposal for consideration.
It looks like a friendly game of ping pong. We take turns moving the process along:
1. You let us know you're interested
2. We confirm your account and deed details, and ask if all owners are ready to deed back your interval.
3. You verify that all owners are on board.
4. We confirm your eligibility and ask you to submit a Proposal.
5. You submit your Proposal.
6. When we approve your Proposal we send you an Agreement.
7. You return the signed Agreement and pay the Transition Fee.
8. We prepare and send you a deed.
9. You send us back the signed and notarized deed.
10. We record the deed. Your ownership and obligations end.
Yes, please. We need both because our system uses them for different purposes.
We use the owner name (exactly as shown on your deed) to create title documents and release agreements. We use the contact name for communication with you - it can be your informal name or a nickname, whatever you normally use.
Even if the contact name and the owner name are identical, we need you to enter both of them on the form (you can't just type "same"). It's just how the system works.
No. We prefer to work with a single contact person who communicates on behalf of all owners. In fact, our system only allows us to work with a single contact person per deed back request, to keep your flow of information clean and consistent.
Before you submit the Interest Form on this page, be sure that the person who fills out and submits the form is authorized to speak on behalf of all owners. You'll see a checkbox on the form to confirm that.
When it's time, all owners will sign a release agreement and will sign and notarize a new deed. Until then your Authorized Owner Contact is your spokesperson.
No. The person who fills out the Interest Form on this page is your single contact person throughout the process, start to finish. It's not our rule. Its simply the way the system we use is designed to work.
Before you submit the Interest Form on this page, be sure that the person who fills out and submits the form will be available to see the process through to the end. If we lose your contact person, we lose everything they've done - you have to start over.
Yes. The Association will prepare the deed and settlement & release agreement and send them to you to be signed and notarized. After you return the documents, the Association will have the deed recorded. The Mono County Recorder will not record a deed that attempts to transfer title to The Association without our written acceptance.
No, we get a copy of your deed directly from the county recorder - but you can help.
If you have a copy of your deed, you can simply provide the Mono County Recorder's document number (it shows up on every page of your recorded deed like this: "DOC # 0123456789").
It's faster and more accurate to search the recorder record by document number than by owner name or property description, so please try to find a copy of your deed and give us that document number, to avoid errors or delay.
We have owners with similar names, and we have owners with multiple weeks. Each week (each timeshare interest) has its own Contract ID.
If you want us to consider your request to deed back your interest, we need to be certain that we're talking to the right person about the right week.
We ask you to ID yourself and your week, to eliminate any doubt.
You can use your email to log in to your owner account here: https://heidelberginnowners.getawaysresorts.com/Account/Logon You will see your Owner ID and Contract ID(s) after you log in.
If you don't know your password you can use the "Forgot Password" link.
If you can't log in at all, you can use the Email link or phone number on that page to contact Alderwood Resort Management for help finding your Owner ID and Contract ID.
No.
The Association can only accept a limited number of Deed Back proposals each year, and may approve or decline proposals at its discretion.
The Transitions Committee, appointed by the Board, reviews and approves Deed Back proposals on behalf of the Association.
Your situation can be resolved within weeks, if your title is clean. To prevent delays, the Transitions Committee is authorized to approve Deed Back proposals between board meetings.
The Transition Fee provides a short-term financial buffer that allows the Association to absorb the loss of your ownership and make appropriate arrangements — whether that’s renting, leasing, or eventually reselling the interval. It helps protect the community from sudden financial gaps and ensures transitions happen in a responsible, orderly way.
All past-due balances must be cleared before we can complete your Deed Back. After you submit the Interest Form we can tell you how to bring your account current.
The Association can only accept a deed from someone with clear, marketable title. If we discover a title problem during your Deed Back process, we put your process on hold and refer you to a title professional to help you solve your problem.
It becomes Association-owned. The Association may rent it, lease it, resell it, or use it in other ways to help support the resort.
No. A quitclaim deed only releases your claim to the property; it does not release you from your financial obligations. Without going through this process, you remain responsible.
No. Third-party services can’t resolve your obligations with the Association. They often charge large fees and deliver nothing. The only valid release comes directly through this less costly process.
Yes. As part of the process, you’ll sign a settlement agreement providing a mutual release of any further claims. This guarantees you have no further responsibility for the week.
[SAME KIND OF TONE AS THE PARAGRAPH BELOW, BUT ABOUT HOW COOL THE SYSTEM IS.]
At the end of the day, we’re all owners in the same boat—trying to balance what’s best for each of us with what’s best for all of us. These options may make that path a little clearer. Take a look and let’s talk.
[AND OH YEAH - DON'T BE MEAN]
